FAQs

 

Bay Area Box Express is a North Bay-based service that delivers super low priced
moving supplies to most of the San Francisco Bay Area.

Ok, it looks good. So how do I get my boxes?

Just order online or give us a call. You can expect to receive your order within 24-72 hours (see Bay Area delivery map).

Regarding your recommended box bundles... are substitutions allowed? I'll need more small rather than large boxes.

No problem! Let us know what your individual needs are. (Happy customers are what we want:)

Will you sell less than the minimum required?

Sorry, but no.

Are these boxes really as good as new, store bought ones?

Yes, but cheaper and usually stronger too.

All boxes in our inventory will be BRAND NEW, QUALITY MOVING BOXES.

What do I do with my boxes after I have moved?

For various reasons (logistical, economic, and quality control issues), we don’t do post move-in box pickups. Our best advice is this: resell them on Craigslist or donate them. Post an ad that says “Free moving supplies” and watch how fast they’ll disappear! And naturally, you can always recycle them.

What's your return policy? Can I bring back any unused merchandise?

Sorry but no. We operate within very small margins – we are not a big box store. So we simply cannot accept any returns. Please try to estimate as well as you can.

If you choose to move with us, you can have the option to return the boxes.